Terms

By shopping with AdAstra Masks you agree to the terms below:

  • All orders received via this website are subject to payment in full prior to shipment.
  • Credit Card and Paypal orders will be processed and dispatched within 72 hours of receipt (excluding weekends and holidays).
  • Backorders and pre-orders are not accepted.
  • Ad Astra Masks ships using Canada Post Lettermail service to Canada and International Airmail to the Rest of the World.
  • Ad Astra Masks cannot be held responsible for items lost or damaged in transit, however a one-time replacement will usually be granted. Any damaged item must be returned at the customer's cost.

 

Important information about your order- PLEASE READ

  • Enter all information completely and accurately as we have no way of knowing if your order information is correct or not.  We can only fill the orders based on the information that you provide so please double check all information before clicking "Next". 
  • Make sure you choose the correct shipping region for your location.
  • Please check the "I agree to terms and conditions" button before proceeding.  This page is the "Terms and Conditions" page. 
  • Once you start the "checkout" process, follow it all the way until the end, otherwise your order will not be completed and cannot be fulfilled. You will receive an email, sent to the address you enter during the checkout process, to confirm that your order has been received.